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Frias Personnel

Meet the Frias Properties of Aspen Team!

The following individuals will be happy to answer any questions you may have concerning their departments. All numbers listed below are direct dial extensions to the person listed.  Messages can also be left on voice mail after hours. All departments can be reached by calling Frias Properties at (970) 920-2000.



Roger Garrett - Director of Finance
Direct Dial (970)-429-2403

Roger moved to Aspen in 2000 from Colorado Springs and joined Frias in 2012. He has in the past and currently manages the accounting team and oversees accounting for over 40 associations, commercial and other businesses, and hundreds of managed owner rental and non-rental units.

Genny Drummond - Asst. Director of Finance
Direct Dial (970) 429-2456 

After getting married and starting her accounting career in Wyoming, Genny followed her husband’s job to Colorado. They have been here ever since, enjoying all the beauty and fun Aspen has to offer.Genny has worked with several of Frias' rental and association accounts for a number of years.

Chris Hipp - Association Accountant
Direct Dial (970)-429-2401 

Chris was born and raised in Connecticut and has been in Aspen since 1975. She has been with Frias for over 11 years and does the accounting for 25 of Frias’ managed homeowner associations, working closely with each HOA’s Board of Directors and the Property Managers.

Marina Webb - Accounting/Payroll
Direct Dial (970)-429-2402 

Marina was born and raised in Rio de Janeiro, Brazil. She moved to Snowmass Village in 2007, and has worked for Frias Properties since 2013. At Frias, she handles a variety of accounting duties. In her free time, Marina enjoys spending time with her husband and beautiful daughter.

Jeff Bestic - Accounting
Direct Dial (970)-429-2408 

Moving to Aspen after graduate school in 1973 was the best move Jeff has made. Why would anyone live anywhere else? Active in local music and theater, he is also a 27-year member of the Aspen Volunteer Fire Department. Let the fun continue! 



Chuck Frias – Managing Partner – Real Estate
Direct Dial (970)-429-2411 

Chuck moved to Aspen in 1974 from Dartmouth, Mass. Chuck is very active in all facets of Aspen real estate brokerage, management and development. As a principal he has been involved in the purchase, design and sales of numerous luxury Aspen properties.

Tim Clark – Managing Partner – Property Management
Direct Dial (970)-429-2406 

As I reflect on a career of 25 years in real estate, what I find most rewarding is facilitating experiences and lifelong memories for families here in Aspen and the Roaring Fork Valley. As an Aspen native, I know places and people that enrich the Aspen experience.

Paddy Allen - General Manager
Direct Dial (970)-429-2436

Paddy was born and raised in Fargo, N.D. Since moving to Aspen in 1989, he has been involved with property management as well as some real estate development outside of the valley. Paddy oversees the operations of the property management team, which includes all guest services, engineering and housekeeping responsibilities.

Ben Wolff - Property Manager, East
Direct Dial (970)-429-2435 

Properties managed by this position (Click for list) 
Ben moved to Snowmass in 2007 after graduating from The Ohio State University. He previously worked at the Dancing Bear and Timbers Club in Aspen and Snowmass for 7 years, as well as 2 years at the Victory Ranch Club in Park City, Utah. Ben enjoys skiing, biking, hiking, and rock climbing.

Ken Ryan - Property Manager, West
Direct Dial (970) 429-2437 

Properties managed by Ken (Click for list)

Krystal Levy - Guest Services Manager, Main Office
Direct Dial (970)-429-2446 


Ruben Gutierrez - Front Desk Manager, Galena Street Neighborhood
Direct Dial (970) 925-9075

Originally from Tipton, Ind., Ruben moved to Aspen in 1999. He joined Frias Properties in 2009. Here at the Galena Neighborhood, he manages the Fasching Haus Front Desk, one of the three check in locations for Frias Properties of Aspen. When he's not assisting owners and guests, you can find me out and about enjoying all this beautiful valley has to offer.   

Cindy Brinks - Asst. to Managing Partners/Human Resources Manager
Direct Dial (970) 429-2405 

Cindy has lived in the Roaring Fork Valley for 20 years, and met her husband in Aspen. They have a daughter in high school. They enjoy dividing their time between Cabo, Mexico and Aspen over the past 11 years. Her past experience has been in real estate sales and development, property management, and executive positions for domestic as well as foreign corporations.



Manuel Nava - Housekeeping Manager/East Aspen Division
Direct Dial (970) 618-8433 


Isidra Santos - Housekeeping Manager/Central Aspen Division
Direct Dial (970) 429-2425


Vanessa Murillo - Housekeeping Manager/Galena Neighborhood
Direct Dial (970) 429-2409 




Bob Vhrin - Manager/Homes
Direct Dial (970) 429-2430 


Julian Hernandez - Manager/Homes & Condos
Direct Dial (970) 429-2432 


John Gilles - Manager/Aspen Club Townhomes and Group
Direct Dial (970) 429-2433


Brian McIntire - Maintenance Manager/Galena Neighborhood Condominiums
Direct Dial (970) 925-9075

Originally from Andover, Mass., Brian grew up renovating rental properties with a family-owned business. He moved to Aspen in 1990 and later worked in Australia as a project manager until returning to Aspen in 2008. He has been with Frias Properties since 2013.  


Marketing & Sales

Eileen Tucker - Director of Sales & Marketing
Direct Dial (970)-429-2445

Eileen moved to the valley in 1989, originally from Concord, Mass., a suburb of Boston. Visiting her family and friends in New England is important to her but the Roaring Fork Valley is home. When not at the office you will find Eileen outside, hiking with her dog, bicycle riding, gardening or playing on or near the river. During the evening you will find her out country couples dancing or learning Tango. 

Kevin Burton - Web Marketing Manager
Direct Dial (970)-429-2450 

Originally from Abilene, Kans., Kevin joined Frias Properties in June 2010. His primary responsibilities include maintaining the company website and assisting the broker team with vacation rentals. He also oversees the company’s blog and assists with other social media.

Lisa Jennings - Group Sales Manager
Direct Dial (970)-429-2453 

Lisa moved to Aspen in 2008 after graduating Hospitality Management school in Virginia. After four years of working at the Ritz-Carlton, she joined Frias as its group sales manager. A lover of the outdoors, you can find her skiing, hiking, camping or catching the latest concert at the local Belly Up when she isn’t working.


Real Estate

Athena Ballou - Licensed Real Estate Assistant
Direct Dial (970)-429-2418 

Athena was born in Northern California and raised in Santa Barbara and Los Angeles. Athena moved to Aspen in January of 2007 after visiting in previous years to ski. She lives in Aspen’s central core with her husband Jonathan and their two Jack Russells, Wyatt and Lila.

Learn more about the Frias Properties Real Estate Brokers


Vacation Specialists

Heather Nieslanik - Director of Reservations
Direct Dial (970)-429-2442 

Originally from southern Arizona, Heather joined Frias Properties in 1992. She oversees the short term rental division and truly enjoys helping guests plan their vacation to Aspen. Heather lives in Carbondale with her husband and two sons and values all this beautiful valley has to offer.

Jennifer Steele - Fractional Inventory Manager
Direct Dial (970)-429-2443

Jennifer moved to the Roaring Fork Valley in 2000 from Cape Cod, Mass., with a passion for the outdoor lifestyle and the beauty of Aspen’s playground. Jennifer is actively managing the fractional luxury properties and vacation rentals.

Mike Duffy - Reservations Manager
Direct Dial (970) 429-2441

Mike moved to Aspen in 2007, after graduating college in Vermont. Originally from Cape Cod, Mass., Mike enjoys all the outdoor activities Aspen has to offer. Especially skiing in the winter and golfing in the summer. Mike is happy to assist guest with lodging so they can enjoy the Roaring Fork Valley as well!  

Claire Smith - Online Vacation Specialist
Direct Dial (970) 429-2422

A Chicago native, Claire moved to Snowmass in 2001. Having worked for Frias Properties from 2005-2010 as their Marketing Specialist, she is happy to be back as the Online Vacation Specialist. When not working, Claire and her husband can be found skiing, hiking, playing bocce and cooking.  

Julie Adams - Vacation Specialist
Direct Dial (970)-429-2440 

A Kansas City-area native, Julie was first drawn to Aspen in 1990 because of the town's immense beauty. She's been with Frias for 14 years. When she's not helping guests plan perfect getaways, Julie can usually be found hanging out with her beloved Golden Retriever, Bentley, spending time with family, or riding her motorcycle.

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