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Frias Personnel

Meet the Frias Properties of Aspen Team!

The following individuals will be happy to answer any questions you may have concerning their departments. All numbers listed below are direct dial extensions to the person listed. Messages can also be left on voice mail after hours. All departments can be reached by calling Frias Properties at (970) 920-2000.


Roger Garrett

Roger Garrett

Director of Finance
(970) 429-2403

Roger moved to Aspen in 2000 from Colorado Springs and joined Frias in 2012. He has in the past and currently manages the accounting team and oversees accounting for over 40 associations, commercial and other businesses, and hundreds of managed owner rental and non-rental units.

Genny Drummond

Genny Drummond

Asst. Director of Finance
(970) 429-2454

After getting married and starting her accounting career in Wyoming, Genny followed her husband's job to Colorado. They have been here ever since, enjoying all the beauty and fun Aspen has to offer.Genny has worked with several of Frias' rental and association accounts for a number of years.

Christine Hipp

Chris Hipp

Association Accountant

Chris was born and raised in Connecticut and has been in Aspen since 1975. She has been with Frias for over 11 years and does the accounting for 25 of Frias' managed homeowner associations, working closely with each HOA's Board of Directors and the Property Managers.

Marina Webb

Marina Webb

(970) 429-2402

Marina was born and raised in Rio de Janeiro, Brazil. She moved to Snowmass Village in 2007, and has worked for Frias Properties since 2013. At Frias, she handles a variety of accounting duties. In her free time, Marina enjoys spending time with her husband and beautiful daughter.

Jeff Bestic

Jeff Bestic


Relocating to Aspen after graduate school in 1973 was the best move Jeff has made. Why would anyone live anywhere else? Active in local music and theater, he was a 30-year member of the Aspen Volunteer Fire Department. Let the fun continue!

Elizabeth Marin

(970) 429-2451

Elizabeth was born and raised in Guadalajara, Mexico, She moved to Aspen in 2011 after graduating from University of Guadalajara with a degree in Business Administration. She joined Frias in March 2014. She enjoys exercising and going to the movies.


Chuck Frias

Chuck Frias

Managing Partner – Real Estate

Chuck moved to Aspen in 1974 from Dartmouth, Mass. Chuck is very active in all facets of Aspen real estate brokerage, management and development. As a principal he has been involved in the purchase, design and sales of numerous luxury Aspen properties.

Tim Clark

Tim Clark

Managing Partner – Property Management

As I reflect on a career of 25 years in real estate, what I find most rewarding is facilitating experiences and lifelong memories for families here in Aspen and the Roaring Fork Valley. As an Aspen native, I know places and people that enrich the Aspen experience.

Ben Wolff

Ben Wolff

General Manager

Ben was raised in Baltimore, Md. and attended The Ohio State University where he was captain of the lacrosse team. Drawn out West by the allure of outdoor adventure, Ben moved to Aspen in 2007.

Mike Duffy

Director of Operations - East
(970) 429-2436

Mike moved to Aspen in 2007 after graduating college in Vermont. Originally from Cape Cod, Mass., Mike enjoys all the outdoor activities Aspen has to offer, especially skiing in the winter and playing golf in the summer. Mike served as the Reservations Manager for a number of years before transitioning to his role in Operations.

Kevin Bowen - Director of Operations

Kevin Bowen

Director of Operations - West
(970) 429-2437

Kevin joined Frias Properties in 2020 from Vail Resorts, where he managed properties in the Keystone area. Originally from Lake Orion, Michigan, Kevin enjoys trail running and mountain biking with his dog in the summer and backcountry skiing in the winter.

Krystal Levy

Krystal Levy

Guest Services Manager - Main Office

Born and raised in the Roaring Valley and a graduate of the University of Northern Colorado, Krystal came back to the valley to work at the Ritz-Carlton and Snowmass Club in guest services. She then moved to Tucson, Ariz., where she owned and operated Cuvee World Bistro.

Ruben Gutierrez

Ruben Gutierrez

Front Desk Manager - Galena Street Neighborhood
(970) 925-9075

Originally from Tipton, Ind., Ruben moved to Aspen in 1999. He joined Frias Properties in 2009. Here at the Galena Neighborhood, he manages the Fasching Haus Front Desk, one of the three check in locations for Frias Properties of Aspen.

Christina Provenzano

Christina Provenzano

Asst. to Managing Partners-Human Resources Manager
(970) 429-2405

This small-town Buffalo, N.Y., girl moved to Aspen in 2015 by way of Tampa, Fla. Christina is passionate about all things Aspen, and can be seen hiking, biking, skiing and enjoying the unlimited cultural and epicurean delights that Aspen has to offer.

Mariya Mitsinova

Head Concierge
(970) 429-2449

As a longtime Aspen resident, Mariya is knowledgeable about the area and ca help guests plan in-resort activities, from Aspen Airport transportation and grocery deliveries to ski lessons and dinner reservations. Contact Mariya to make your trip to Aspen a memorable one.


Manuel Nava

Manuel Nava

Housekeeping Manager
(970) 618-8433
Isidra Santos

Isidra Santos

Housekeeping Manager
(970) 429-2425


John Gilles

John Gilles

Manager - Aspen Club Townhomes and Group
(970) 429-2433
Bob Vhrin

Bob Vhrin

Manager - Homes
(970) 429-2430

Bob hails from outside of Chicago and has been in Aspen since 1976. When he's not working, Bob can be found riding his bike or hanging out at the hot springs.

Juan Ramirez

Maintenance Manager

From Mexico, Juan came to the Roaring Fork Valley in 1998. Since then he's gained almost ten years of experience in property management and maintenance. When not at work, Juan enjoys fishing in the rivers near Aspen.

Marketing & Sales

Alex de L'Arbre

Alex de L'Arbre

Director of Marketing

A native of Southern California, Alex moved to Aspen after graduating from the University of Colorado in Boulder with a degree in journalism. She joined Frias Properties of Aspen in 2016 with more than a decade of experience in public relations and digital marketing.

Vacation Specialists

Heather Nieslanik

Director of Sales / Employing Broker

Originally from southern Arizona, Heather joined Frias Properties in 1992. As the employing broker, she oversees the short term rental division and truly enjoys helping guests plan their vacation to Aspen.

Sonya Haushalter

International Sales Manager
(970) 429-2453

Sonya was born in New Orleans and raised in San Diego. After graduating from San Diego State in 2008, she moved to Aspen to experience a true winter. She ended up staying for summer and has embraced the mountain lifestyle ever since.

Gwen Cohen

Reservations Manager
(970) 429-2443

Gwen grew up in Cleveland, Ohio. She moved to Aspen in 2005 after graduating from the University of Colorado. She has been working in the Aspen real estate rental market for nearly a decade. When she's not at work, she can be found hiking, biking, playing tennis or cross-country skiing.

Claire Smith

Online Vacation Specialist
(970) 429-2422

A Chicago native, Claire moved to Snowmass in 2001. Having worked for Frias Properties from 2005-2010 as their Marketing Specialist, she is happy to be back as the Online Vacation Specialist. When not working, Claire and her husband can be found skiing, hiking, playing bocce and cooking.

Julie Adams

Vacation Specialist

A Kansas City-area native, Julie was first drawn to Aspen in 1990 because of the town's immense beauty. She's been with Frias since 2001. When she's not helping guests plan perfect getaways, Julie can usually be found hanging out with her beloved Golden Retriever, Bentley, spending time with family and friends, or riding her motorcycle.